Terms of service

Business Name: KR PAPER INDIA PRIVATE LIMITED (trading as Sol India)

Welcome to Sol India (mysolfactory.com). By accessing or using this website you agree to be bound by these Terms & Conditions.

  1. About Us
    This website is operated by KR PAPER INDIA PRIVATE LIMITED (hereafter “Sol India”, “we”, “us” or “our”). For any queries, please contact us via our Contact page: https://mysolfactory.com/pages/contact.

  2. Purchase & Orders

    • All orders placed on the Site are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or description, or suspected fraud.

    • When you place an order, you will receive an order confirmation by email. This confirmation does not guarantee acceptance of your order — acceptance occurs when we dispatch the product.

  3. Pricing & Payment

    • All prices are listed in INR and include applicable taxes unless stated otherwise. Payment must be made using the methods displayed at checkout.

  4. Shipping & Delivery

    • Our Shipping Policy (linked on the website) describes processing, shipping and delivery timeframes and charges.

  5. Returns & Refunds

    • Our Refund Policy (linked on the website) covers returns, refund processing times, and credit timelines.

  6. User Conduct

    • You agree not to use the site to post, upload or transmit any content that is unlawful, obscene, defamatory, or infringes intellectual property rights.

  7. Limitation of Liability

    • To the fullest extent permitted by law, Sol India and its affiliates will not be liable for any loss or damage arising from use of the site, products or services, except where specifically required by law.

  8. Intellectual Property

    • All content on this site is owned by Sol India or used under license. You may not reuse content without written permission.

  9. Privacy

    • Our Privacy Policy governs how we collect, use and disclose personal information.

  10. Changes to Terms

    • We may modify these Terms & Conditions from time to time. Changes will be posted on this page.

  11. Contact
    KR PAPER INDIA PRIVATE LIMITED
    Plot No. 15, Extension, Ecotech-II, Udyog Vihar, Greater Noida, Uttar Pradesh 201306
    Contact: https://mysolfactory.com/pages/contact